Engine Information: - What parts are included with the engines?
- What is an engine "swap"?
- Does Tiger Japanese Auto Parts buy back my old motor; is there a core charge?
- What parts are not included with the engines?
- Do I need to change any part on the engine? Such as pulleys, belts, gaskets?
- Do Turbocharged engines come with the Turbo?
Installation:- Does Tiger Japanese Auto Parts LTD. install engines?
- I have an 88-91 Honda Civic/CRX, what will fit into my car?
- I have a 90-93 Integra, what will fit into my car?
- Can I put a RWD engine into a FWD car?
- Which engines will fit into my car?
Mileage:- How many miles do the engines have?
- Do the Japanese have to sell their engines or junk their cars at a particular mileage or time?
- Why do JDM engines have lower mileage?
Ordering & payment:- How do I order an item and how to add an items to my shopping cart?
- What methods of payment do you accept?
- Do I get a receipt/invoice for my purchase?
- Will I get a confirmation for my order?
- Is the ordering process secure?
- What is the ordering process?
- How can I delete an unwanted item from my shopping cart?
- Can I have an order shipped to a P.o.Box?
- What do I do if I forget my password?
- How do I cancel or change my order?
- What is the status of my refund?
Prices:- What is included in the price of each engine?
- In what currency are the prices?
- Do the prices include shipping?
Shipping:- How long does shipping take?
- What shipping company does Tiger Japanese Auto Parts LTD. Use?
- Will I be provided with tracking information?
- Can I have the engine/item shipped directly to the shop?
- How will I take the engine off the truck?
- Does Tiger Japanese Auto Parts LTD. ship to a commercial or residential address?
- Can I schedule a specific delivery date?
- How much does shipping cost?
Warranty:- What kind of warranty is included with each engine?
- What kind of warranty is included with all brand new parts?
- What happens in the case of a defective engine?
- Does Tiger Japanese Auto Parts LTD. cover labour costs?
- What does Tiger Japanese Auto Parts LTD. do to ensure that no problems occur?
- Is warranty information included with the engine/item?
1. What parts are included with the engines? Each engine is different; some engines come with the transmission and ECU (computer), as well as the axles, engine mounts and half shaft. Some engines will only come with the engine alone and some will only have the engine and transmission. You can view each engine description for a list of parts included. Each engine does come with the following parts: distributor, intake manifold, exhaust manifold, alternator, sensors, throttle body, fuel rail, complete cylinder block and cylinder head. Back to top 2. What is an engine "swap"? An engine "Swap" simply means dropping out your old one and installing another engine into your car. Some shops will give you a core charge for your old engine. At Tiger Japanese Auto Parts LTD we do not buy back the old engines, we only sell. Back to top 3. Does Tiger Japanese Auto Parts LTD buy back my old motor, is there a core charge? At Tiger Japanese Auto Parts LTD we do not give you a core charge for your old engine nor do we buy back the old engine. We only sell the engines. Back to top 4. What parts are not included with the engines? Any part that would be on the engine bay and not the engine itself will not be included. We do not include parts like fuel pump, or radiator. This is parts of the engine bay and is not part of the engine. The engine wiring harness is sometimes included; they may be cut or complete. For most engines you cannot use the Japanese wiring and you must use your existing wiring. View our product descriptions for the complete list of parts included. Back to top 5. Do I need to change any part on the engine? Such as pulleys, belts, gaskets? For Head Gaskets, they do not need to be changed unless the engine is leaking oil. For Timing belts it is always recommended on older engines. For Drive Belts it is recommended you change them since they may have hard ended from not having run in several months. Back to top 6. Do Turbocharged engines come with the Turbo? Yes, all our turbocharged engines come with the stock OEM turbo. The engines were taken out of the cars and no parts were taken off the engine. So the engines come complete with all accessories and turbo. Back to top 1. Does Tiger Japanese Auto Parts LTD. install engines? Yes, we do install engines and transmission as well. Please call us for cost and time of installation and more info. Back to top 2. I have an 88-91 Honda Civic/CRX, what will fit into my car? We suggest any Honda B series engine, B16A, B18C, B16B or B18B, but for more information about what engine is the best swap for your car and parts you need please click here and visit our Honda and Acura swap guide page. Back to top 3. I have a 90-93 Integra, what will fit into my car? We suggest any Honda B series engine, B16A, B18C, B16B or B18B, but for more information about what engine is the best swap for your car and parts you need please click here and visit our Honda and Acura swap guide page. Back to top 4. Can I put a RWD engine into a FWD car? No, this is difficult to do. It can be done but with lots of time and money. Back to top 5. Which engines will fit into my car? For more information about what engine is the best swap for your car please click here and visit our Honda and Acura swap guide page. Back to top 1. How many miles do the engines have? We honestly do not know and if any of our competitors quote you a mileage figure, they are only guessing. THE 25,00 MILE THEORY. This theory originated by taking the average yearly Japanese driving miles and multiplying that figure by the average years the vehicle stays in use in Japan. While this average might be close, it is not exact. We have been to Japan ourselves and we have seen actual cars with 25-35 thousand miles. It is rare that the mileage exceeds 60 thousand miles. Back to top 2. Do the Japanese have to sell their engines or junk their cars at a particular mileage or time? NO! The Japanese car Inspection or Sha-ken as it is called in Japan, determines whether it is cost effective for a person to keep his/her vehicle. The inspection is a detailed biannual inspection that is very expensive, especially for older cars that may not pass. The owner is penalized heavily for any failures. The Canada and U.S. Department of Commerce can give you more info on this topic. Back to top 3. Why do JDM engines have lower mileage? Japanese people rely mostly on public transportation, therefore the cars are driven less. They also have bi-annual car inspection or Sha-ken as it is called in Japan, and determines whether it is cost effective for a person to keep his/her vehicle. Engines are also taken out of cars that have been accidented in the back or the side. Back to top 1. How do I order an item and how to add an item to my shopping cart? 1- You can add items to your shopping cart by either using our search engine to find the item(s) that you wish to purchase or by browsing through our categories and/or our website. Once you find an item(s) you’d like to buy, simply hit the ADD TO CART button closest to the item(s) you are interested in to add the selected item(s) to your shopping cart. At this point, you can change the quantity of items you’d like to order, delete an item, empty the shopping cart, continue shopping, or check out. Please note that images on our site are meant to give you a general idea of the product and do not always reflect the exact product being sold. Please read the product details in order to learn about the actual product. Make sure to create an account in our web site first. 2- Your also simply place your order in our eBay auction but, we might no have a complete range of all products you may need them. 3- Call us at 1-888-664-6618 toll free number and one of our customer team will take your order. Back to top 2. What methods of payment do you accept? For more information about our payment methods please click here Back to top 3. Do I get a receipt/invoice for my purchase? Yes, once your payment approved you will get automatically an e-invoice by e-mail and you can print it for your record. Back to top 4. Will I get a confirmation for my order? Yes, once your have completed the order online, we will email you a confirmation of your order. You can also print this as proof of your order. We will also provide you with a receipt once the payment has been processed. Back to top 5. Is the ordering process secure? YES, Our website uses the latest 128-bit encryption technology to protect your personal information. Our ordering process is totally secure from beginning to end. Back to top 6. What is the ordering process? Day 1: You submit your order and we process your payment. Day 2: We clean, prep and inspect your engine/item. Day 3: We ship your engine/item and provide you with tracking information. Our 95% orders will be shipped on the first or 2nd day. Back to top 7. How can I delete an unwanted item from my shopping cart? You can delete an unwanted item from your shopping cart by clicking the “Delete Item” icon located within the shopping cart at near of each row next to the item. Currently we don’t ship to P.O.Box. Back to top 8. Can I have an order shipped to a P.O.Box? Currently we don’t ship to P.O.Box. Back to top
9. What do I do if I forget my password? If you forget your password please fill in your e-mail address. Your password will be sent to the e-mail address you have registered with us. Back to top
10. How do I cancel or change my order? |All orders are electronically processed and forwarded to the warehouse immediately after the order is confirmed therefore, the window of opportunity to cancel an order is limited. No orders can be canceled after payment has been confirmed, as the order will be immediately processed fro shipment. All orders placed from Friday after 5MP EST – Monday 9AM EST cannot be cancelled, as they are processed over the weekend for shipment. Please note that a 5% processing fee will be charged on all orders canceled by the customer. Back to top
11. What is the status of my refund? It may take up to 10-15 days for your returned parts to be inspected by our warehouse and for credit to be issued back to your account. You will receive an e-mail from us once your credit is processed. If you paid with a credit card, a refund will appear on your credit card after the all process. If you paid with PayPal, a Money Order, or a check, you will receive a store credit for your return or cancellation. If more then 15 days have passed since you returned your products and credit has not been posted to your account please contact our customer care team by phone at 1-888-664-6618 Back to top
1. What is included in the price of each item? The price you see in the site is only the item cost. There are some other charges like handling fees, custom charges, duty charges, broker charges and TAX. Some times we give all these charges as an offer so please read the front page of the site for any offer. Back to top
2. In what currency are the prices? All prices are quoted in US dollars. To convert into other currencies you can go to www.xe.com or simply click on currency on our web site home page and chose the currency you want. Back to top 3. Do the prices include shipping? No. All prices quoted are without shipping unless otherwise specified. Back to top 1. How long does shipping take? Depending on where you are located, shipping can take between 3-10 working days. To get an exact transit time and exact delivery date please call the shipping company your order was shipped by and give them your tracking number and they will give you the exact time of delivery. The logos of all shipping companies we are using are on our web site home page. Back to top 2. What shipping company does Tiger Japanese Auto Parts LTD use? For all shipments (engine and transmission) going to U.S.A we use Yellow Transportation Inc @ www.myyellow.com UPS Freight @ UPS Freight @ www.ltl.upsfreight.com and for all shipments (engine and transmission) in side Canada we use VITRAN @ www.vitran.com . parts that weight under 150 Lbs we use UPS @ www.ups.com for Canada and U.S.A. For all other countries shipments we use ECU LINE shipping company. Back to top 3. Will I be provided with tracking information? Yes, we always provide a valid tracking number by e-mail once your order is shipped. Back to top 4. Can I have the engine/item shipped directly to the shop? Yes, you can have your engine/item shipped to the address of your choice. For engines we recommend you have it shipped to the shop that will be doing the installation. Back to top 5. How will I take the engine off the truck? You can request tailgate service for free of charge for US delivery only. You can also use an engine hoist (cherry picker), back of a pick up truck or if you have two or three friends with you, it will be easy to unload with 3-4 people. Back to top 6. Does Tiger Japanese Auto Parts LTD ship to a commercial or residential address? We ship to both; it is your choice where you want your engine/item shipped. We also offer a free residential delivery charge, normally a residential delivery cost you $ 100 USD extra. Back to top 7. Can I schedule a specific delivery date? Yes, with UPS, Yellow Transportation and Fast Frate, once you have the tracking number provided by Tiger Japanese Auto Parts LTD. you can call them and schedule for a certain delivery date and time. Back to top 8. How much does shipping cost? The shipping cost in any states of US will be automatically added to your order, but if you want to know the shipping cost before you place your order, you can visit our shipping cost page and get the cost the shipping. Back to top Warranty:
1. What kind of warranty is included with each engine? Please visit our warranty page for further details click here. Back to top 2. What kind of warranty is included with all brand new parts? All brand new radiators and distributor have one year warranty by Tiger Japanese Auto Parts LTD. Brand new clutches have manufacturer warranty. You can view each part description for details. Please visit our warranty page for further details click here. Back to top 3. What happens in the case of a defective engine? In the event of a defective engine block or head, Tiger Japanese Auto Parts LTD will replace or fix the defective part, at our discretion. You can view our Warranty page for details. Back to top 4. Does Tiger Japanese Auto Parts LTD. cover labour costs? No, this is an industry standard. Labour is never covered on used parts. Back to top 5. What does Tiger Japanese Auto Parts LTD. do to ensure that no problems occur? We inspect all our engines before shipping out to ensure there is no damage or broken parts. We take compression tests of all our engines, but not provide. We do not sell engines with bad compression so you are guaranteed to get a good product. We are not out there to screw people over; we simply want to offer a good and legitimate product and friendly service. We have built a good reputation in the last 25 years and we plan top keep it that way. Back to top
6. Is warranty information included with the engine/item? The warranty information is available in our web site @ www.tigerjapanese.com and will be in our company invoice send with the shipment. Back to top If those questions did not apply, please contact us:
Call us @ 1-888-664-6618 (toll-free) anytime during our regular business hours or complete the following form to send us your comments, questions, or to request a price quote/shipping rate. Our sales representative will contact you via email or call you within 24 hours.
Contact numbers:
Tel: 1-416-750-8578 Toll free: 1-888-664-6618 FAX: 1-416-750-9947 e-mail:
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Business Hours:
Mon-Fri: 9 AM to 6 PM Sat: 9 AM to 3 PM Sun: Close
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